Mastery card
I can explain CSAT
Customer satisfaction score after a moment or interaction.
Customer satisfaction (CSAT) measures how satisfied customers are with a specific interaction or overall experience, often on a 1–5 or 1–7 scale.
Sticky trick
Survey right after the moment - memory fades.
Take into the room
In plain English, what is CSAT?
Or open the share card 😊
Or start your own 5-word trail from home.