Mastery card
I can explain Downsell
Offering a cheaper plan to save a customer from cancelling.
Downsell is presenting a lower-priced plan or reduced package to retain a customer who might otherwise churn.
Sticky trick
Use downsells as a save motion, not as your default sales pitch.
Take into the room
In plain English, what is Downsell?
Or open the share card ⬇️
Or start your own 5-word trail from home.